Category Archives: Client Care

What kind of service are you providing?

Customer Service. Client Care. Either way there is one fact no one can deny…this is one of the most important roles in your company during a launch! Your client care rep will be very busy during your launch. Used wisely they will help you from the early stages of planning your launch through execution and…

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How to provide a WOW experience for your clients

We’ve all heard the term. Provide a WOW experience for your clients and they will become your raving fans!  They will tell all their friends about you and you will have more clients than you can ever service. But just how do you provide that WOW experience? What can you do, without sacrificing your profits,…

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